I want to change how I run my business

Instead of having many small tasks, I want to have processes and metrics. Tasks should be a derivative of processes and metrics.

And, I want to feel that I’m doing something important at the end of every week, month, quarter, and year.

I need to start systematizing what I do and how I do it. This will allow me to:

1. Automate where possible.
2. Hire people.
3. Introduce systematic improvements.

A process, when clearly written down, makes space for improvements.

And, metrics as an outcome of the process, allow me to keep track of that.

I understand that not everything can be fit into a process. Some processes may conflict with each other, and not every metric is good enough.

However, it is definitely ten times better than just randomly navigating issues created by users, my own ideas, and those found on the Internet.